RCS understands the challenges that healthcare facilities face when it comes to the recovery of receivables in the earliest stage of the revenue cycle. That is why we have developed our services to manage all aspects of patient communication, with the goal of reaching a payment solution that fits every patient's unique situation.
RCS provides extended business office services allowing your staff more time to focus on patients by:
- Preparing and sending letters
- Creating customizable patient friendly itemized statements and follow up letters
- Handling billing phone calls to and from your patients
- Processing and administering payments
- Establishing and monitoring payment arrangements
To make the payment process easier for your patients, we also have a secure online payment portal for them to use along with other payment options. Additionally, our secure client portal allows you to view the progression of your accounts at any time, and we generate personalized client reports.
Our services can be tailored to fit the needs of your facility.